Truck Mechanic Altona respects your privacy and is committed to handling your personal information with care. This Privacy Policy explains how we may collect, use and protect information when you contact us, submit a booking request or use our website.
Information We Collect
When you contact Truck Mechanic Altona, we may collect basic details needed to respond to your enquiry or service request, including:
- Your name
- Phone number
- Email address
- Truck location
- Vehicle details
- Service required
- Message or booking details
We only ask for information that helps us understand your truck issue and respond properly.
How We Use Your Information
We may use your information to:
- Respond to your enquiry
- Arrange mobile truck mechanic support
- Confirm booking details
- Provide service updates
- Improve our website and customer experience
- Keep basic records of enquiries and service requests
Your information is used for business communication and service-related purposes only.
Contact Forms and Booking Requests
If you submit a contact form or booking request through the website, the details you provide may be sent to us by email or stored through the website system. Please make sure the information you provide is accurate so we can respond correctly.
Cookies and Website Data
Our website may use cookies or basic tracking tools to understand how visitors use the site. This may include pages visited, device type, browser type and general website activity.
This information helps us improve website performance, user experience and service information.
Sharing Your Information
Truck Mechanic Altona does not sell your personal information.
We may share information only when needed to:
- Respond to your service request
- Operate the website
- Use trusted third-party tools such as hosting, forms or analytics
- Meet legal or business obligations
Data Security
We take reasonable steps to keep your information safe from misuse, loss, unauthorised access or disclosure. No website or online system can be guaranteed 100% secure, but we aim to handle your information responsibly.
Accessing or Updating Your Information
You may contact us if you want to access, correct or update personal information you have provided to us.
External Links
Our website may include links to third-party websites, such as Google Maps or other online services. We are not responsible for the privacy practices or content of external websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated content.
Contact Us
For privacy questions or requests, please contact Truck Mechanic Altona using the details below: